Terms & Conditions

1. Acceptance of Terms

By accessing and using this Service, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms, you are not authorized to use or access the Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Service following the posting of any changes constitutes acceptance of those changes.

2. Description of Service

Thought Pudding provides a platform connecting users with therapists and mental health professionals. Our Service includes:

• Online booking of therapy sessions
• Access to therapist profiles and information
• Payment processing for therapy services
• Communication tools for scheduling and reminders

3. User Accounts

To use certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Immediately notify us if you discover or suspect any security breaches

4. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

We are committed to protecting your personal information and maintaining the confidentiality of your data in accordance with applicable laws and regulations.

5. Booking and Payment

When you book a therapy session through our Service:

• You agree to pay all fees and charges associated with your booking
• All payments are processed securely through our payment partners
• Prices are displayed in Indian Rupees (INR) unless otherwise specified
• Refunds and cancellations are subject to our refund policy

6. User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any laws
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any portion of the Service
• Collect or store personal data about other users without their consent
• Use the Service to transmit harmful, offensive, or inappropriate content

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Thought Pudding and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Thought Pudding makes no representations or warranties of any kind, express or implied, regarding:

• The operation or availability of the Service
• The accuracy, reliability, or completeness of any information
• The results that may be obtained from use of the Service
• The quality of any services obtained through the Service

9. Limitation of Liability

To the maximum extent permitted by law, Thought Pudding shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or similar harmful elements transmitted through the Service

10. Medical Disclaimer

The Service is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have accessed through the Service.

Thought Pudding is not a platform for emergency services or suicide prevention. In case of a medical emergency, please contact emergency services immediately.

11. Indemnification

You agree to defend, indemnify, and hold harmless Thought Pudding and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us at: