Privacy Policy and Notice
Last updated: 02 June 2025
M/s SARMORA HEALTHCARE PRIVATE LIMITED, B-30, first floor, Lajpat Nagar 3, New Delhi 110024 (hereinafter also referred to as "Thought Pudding" or "We" or "Our") operates the website at thoughtpudding.in ("Website" or "Site" or "Platform"). We respect the privacy of each user of the Site (referred to as "you" or "a user"), whether it's your first time, or if you've visited our Site previously. This Privacy Statement gives you specific information about how we protect your privacy, how we treat information we collect on the Site that identifies an individual user ("Personal Information"), and how we use aggregated information.
By registering for or using the site, you signify your acceptance of this privacy statement. If you do not agree to this privacy statement, you cannot use the site. We reserve the right to modify this Statement at any time by posting a notice on the Site's home page. Your use of the Site after the date of the last modification listed at the end of this Privacy Statement indicates to us that you agree to the changes.
User Consent
I, user (i.e., the data principal), the user of the Website, have been provided with the Thought Pudding's Privacy Policy and Notice and Terms of Use, which are also available on its Website, and have understood the contents thereof.
- I understand that my personal and other data may be collected only with my valid consent, and that it may be used or processed only in accordance with the Privacy Policy and Notice and Terms of Use issued by Thought Pudding.
- I understand that my personal and other data may be shared across various entities within Thought Pudding's ecosystem only with my consent.
- I understand that I have certain rights that I enjoy as a data principal over my personal data, in relation to its collection, use and processing.
- I understand that I have the right to revoke my consent at any time in the manner specified under the Privacy Policy and Notice.
Information Collection and Use
We may collect personal information from individuals who want to register on our Platform. All information provided to the Website by a user, including personal information or any sensitive personal data, is voluntary. Individuals are required to create an account to access certain portions of our Platform.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including First Name, Last Name, Email/Phone number, and other relevant details. The information that we request will be retained by us and used as described in this privacy policy.
How We Use Your Information
We use the information you provide to us to:
- Enable us to provide the services through Call, Email, WhatsApp, SMS, and any other digital communication platforms
- Manage your account and your registration as user of the service
- Ensure that content from our Website is presented in the most effective manner for you
- Provide you with marketing information about us and our services
- Notify you about changes to the Website and the Services
- Carry out our obligations arising out of the Terms of Use
- Defend our servers against malicious attacks
- Process billing and payment
- Improve and maintain our Website and our Services
- Resolve disputes and protect ourselves and other users
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. Information collected from cookies is used by us to evaluate the effectiveness of our Site, analyze trends, and administer the Platform.
You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Your Rights
Some of the rights which you have in relation to your personal data include:
- Right to Edit/Delete: You have the right to request that your information may be edited/deleted under certain specific situations.
Retention of Personal Data
We will hold onto your personal data only for as long as is necessary for the purpose set out in this privacy policy. We will retain and use your personal data only to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children's Privacy
Our service does not address anyone under the age of 18. We don't knowingly collect personally identifiable information from anyone below the age of 18.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@thoughtpudding.com
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer are provided below:
Attention: Senior Officer / Data Protection Officer
Address: B-30, first floor, Lajpat Nagar 3, New Delhi 110024
Email: hello@thoughtpudding.com
Phone: +91 7042071881 (customer support) / +91 9711940977 (senior officer)